To ensure a steady
improvement in the standards of the Ontario accommodation industry
and to offer the guest the best of courtesy, cleanliness and comfort.
As a member of the Ontario Accommodation Association, I promise to
abide by and support the following Code of Ethics:
1. To ensure the highest standard of cleanliness
and hospitality is maintained at all times, and to meet the standards
set by the Ontario Ministry of Economic Development Trade and Tourism
to be listed as an approved tourist accommodation facility.
2.
To handle all enquiries, requests, reservations, correspondence,
and complaints promptly, courteously and fairly.
3.
To charge reasonable and appropriate rates at all times for the
accommodation that I offer to the travelling public.
4.
To adhere to my stated policy on rates and deposit refunds as established
at the beginning of each season.
5.
To exercise truth in all promotional materials concerning facilities,
services and amenities provided. To advise the public if and when
I am unable to provide the level of services or facilities as advertised.
6.
To offer a fair exchange on U.S. currency.
- approved
by the Ontario Accommodation Association Board of Directors, June
4, 1986
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